Common participation questions

Why do participants see "This study is currently closed"?

The closed banner appears whenever the study is not ready for participation. This happens in two situations:

Cause	What to do
The study status is set to Closed	Open the Study form, switch the status to Open, and save.
The study has no tasks configured	Add at least one behavioral, ancillary, or stimuli task, then save. Even if the status is Open, a taskless study is treated as closed because there is nothing for the participant to run.

Once the study is open and contains at least one task, the participation link will load the welcome screen instead of the closed notice.

tip

After making changes, open the participation link in a private/incognito window to verify that participants see the welcome screen.